shipping

enjoy expedited shipping on us!

packages are sent out in 1-4 business days from order date (presale items have their own timeline noted when purchased) which you are notified via email address provided when shipped.

our team is not responsible for any delays, and has no further details on the location of your package. as a small business we are unable to replace or refund unreceived orders in the event of an incident.

returns & exchanges.

we want you to feel good in your onderbroeks & treasure our pieces! if it’s just not the right fit, send us a note. you can email tara@onderbroeks.ca to discuss a return or exchange. once confirmed, returns must be made within 14 business days of receiving the item.

as a small business we are unable to accommodate returned shipping costs or provide a refund/exchange if the item is damaged in any way.