returns + exchanges
email firstname.lastname@example.org to discuss return possibilities. if granted, returns must be made within 14 business days of receiving the item. customers are responsible for return shipping costs. onderbroeks will not refund you if an item is lost or damaged during shipping or return shipping.
shipping + handling
all orders are shipped out within 1-3 business days of your purchase from toronto through canada post. shipments made within canada take 4-7 business days. shipments to the usa take 7-14 days.
shipping within canada + usa is $10
currently, no international shipping available.